Privacy Policy
Unbias Labs is the data controller of your personal data. We have adopted this Privacy Policy to explain how we process the information collected by Unbias Labs and the reasons why we collect certain data about you. We take your privacy seriously and guarantee its confidentiality and security.
Personal information we collect: When you visit Unbias Labs, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we collect information about the web pages you view and how you interact with the site ("Device Information").
When you purchase a Single Pulse audit, initiate 90-Day Funnel Tracking, book a consultation, or engage our bespoke advisory services, we collect the personal and business data you provide to us (including your Name, Email, Company Name, and the URLs you submit for auditing) to fulfil our agreement. Please note that we do not store your credit card information; all payments are securely processed by our third-party payment provider (Stripe).
Why do we process your data? Our top priority is customer data security. We process your data for the following specific reasons:
To run your submitted URLs through our proprietary diagnostic engine and deliver your PDF reports (including monthly delta scoring).
To fulfil our Growth Infrastructure Add-Ons (e.g., securely accessing your analytics for a Measurement Review, or building Custom Gem workflows).
To identify potential cases of abuse and establish statistical information regarding website usage.
Artificial Intelligence & Data Privacy: Because our services utilise AI, transparency is critical. The URLs, website copy, and internal data you provide to us for auditing are processed via secure APIs. Your proprietary data is never used to train public AI models (such as public versions of ChatGPT or Gemini). We utilise closed environments to ensure your business intelligence remains strictly confidential.
Strict UK & EU Data Hosting: We are committed to the highest standards of data sovereignty. All personal data, audit logs, and client communications we collect are processed and hosted exclusively on secure servers located within the United Kingdom and/or the European Union. We do not transfer, store, or process your personal data on unsecured offshore servers.
Your Global Privacy Rights: We believe data privacy is a fundamental right. Therefore, regardless of your geographic location, citizenship, or residency, we extend the strict protections of the UK GDPR and the European General Data Protection Regulation (EU GDPR) to all our clients globally. You have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure (the right to be forgotten).
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise any of these rights, please contact us through the information below. We process your information in order to fulfil contracts we have with you (e.g., generating an audit report or conducting a 90-day tracking cycle) or to pursue our legitimate business interests.
Links to other websites: Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices.
Information security: We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards. However, no data transmission over the Internet can be guaranteed as 100% secure.
Legal disclosure: We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a court order, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety, investigate fraud, or respond to a government request.
Contact information: If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to marcello@getunbias.com.